Legal

Terms & Conditions

Last updated: July 19, 2026

1. Who we are and acceptance of these terms

This website, marksenmedia.com (the "Site"), is operated by Marksen Media ("Marksen Media", "we", "us"), Järnvägsgatan 29A, 923 31 Storuman, Sweden. By using the Site, submitting a form, or purchasing our services, you agree to these Terms & Conditions and to our Privacy Policy. You must be at least 18 years old to use the Site, purchase our services, or opt in to receive text messages. If you do not agree, please do not use the Site.

2. Our services

Marksen Media provides digital services including website design and development, website subscription plans, landing pages, SEO, Google Ads and Meta Ads management, video production, and AI/chatbot solutions. The specific scope, deliverables, pricing, and terms of any engagement are those presented on the relevant offer page or agreed with you in writing before work begins.

3. Quotes, pricing, and payment

  • Prices are as stated on the relevant page or quote at the time you order.
  • Submitting an order or contact form does not by itself create a payment obligation — we will confirm the engagement, pricing, and payment method with you before any charge.
  • Recurring plans renew and are billed as described in the plan terms presented at purchase, and can be cancelled as described there.
  • Prices may exclude applicable taxes (such as VAT), which are added where required by law.

4. Your responsibilities

  • Provide accurate contact and business information.
  • Supply the content, materials, and feedback reasonably needed for us to deliver the service.
  • Ensure you own or have the right to use any content and materials you provide to us, and that they do not infringe third-party rights.
  • Use the Site lawfully and refrain from attempting to disrupt, probe, or abuse it (including scraping, spam submissions, or circumventing our bot protection).

5. Intellectual property

The Site and its content (design, text, graphics, code, and branding) are owned by Marksen Media or our licensors and are protected by intellectual property laws. You may not reproduce or reuse them without our written permission. Ownership and license terms for work we deliver to you are set out in the applicable engagement or plan terms.

6. Communications and SMS terms

By providing your contact details you agree that we may contact you about your inquiry by email, phone, SMS, or WhatsApp — including via Appointwise, our AI-powered sales and appointment-booking assistant. Text messaging works as follows:

  • Marketing texts are only sent with your express opt-in consent, which is not a condition of purchase.
  • Informational texts (inquiry follow-up, appointment scheduling, confirmations, reminders, rescheduling, support) are sent if you have opted in to receive them.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to any message to opt out, or HELP for help. You can also email william@marksenmedia.com.
  • You must be 18 years or older to opt in to receive text messages.
  • Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how phone numbers and consent records are handled.

7. Third-party services

The Site uses third-party services described in our Privacy Policy (including Google Analytics, Meta advertising tools, GoHighLevel, Appointwise, Resend, Vercel, and Cloudflare). Those services are governed by their own terms, and we are not responsible for third-party platforms we link to.

8. Disclaimers

The Site is provided "as is" and "as available". While we work hard to deliver results, marketing outcomes (such as rankings, traffic, lead volume, or conversion rates) depend on many factors outside our control and are not guaranteed unless expressly stated in a written agreement.

9. Limitation of liability

To the maximum extent permitted by law, Marksen Media is not liable for indirect, incidental, or consequential damages, or loss of profits, revenue, or data, arising from your use of the Site. Our total liability for claims relating to a service is limited to the amount you paid us for that service. Nothing in these terms limits liability that cannot be limited under applicable law, or the mandatory rights consumers have under the law of their country of residence.

10. Governing law

These terms are governed by the laws of Sweden. Disputes will be resolved by the Swedish courts, unless mandatory consumer-protection law in your country of residence provides otherwise.

11. Changes to these terms

We may update these terms from time to time. The "Last updated" date above shows the latest revision, and changes apply from the moment they are posted on this page.

12. Contact

Marksen Media
Järnvägsgatan 29A, 923 31 Storuman, Sweden
william@marksenmedia.com
+46 70 537 46 28